General
What is SwitchX?
What is SwitchX?
Can I upload ProRes footage to SwitchX?
Can I upload ProRes footage to SwitchX?
.mov master directly, up to 4.5GB, with no transcoding step.A few limitations apply: ProRes 4444 (embedded alpha) and variable-frame-rate exports are not supported, and ProRes sources can’t be trimmed or played back in-app — trim your clip before uploading.See details and limitations →What is VFX Pass Generator?
What is VFX Pass Generator?
- PBR Maps: Normal, Base color, Metallic, Roughness, Specular for relighting
- Alpha: foreground matte for background replacement
- Depth Map: For compositing and 3D integration
What is Background Remover?
What is Background Remover?
- Upload an image or video, or an image sequence on the Professional plan
- Preview and refine alpha on sample frames before full extraction
- Download results as RGBA MOV, PNG sequences, or alpha MP4
What is 3D Relight?
What is 3D Relight?
- One click import your VFX passes directly into 3D editor
- Relight footage with physically accurate lights and image-based lighting
Is Beeble's AI trained responsibly?
Is Beeble's AI trained responsibly?
What's the difference between Beeble and Beeble Studio?
What's the difference between Beeble and Beeble Studio?
Beeble (Cloud app)
What are credits?
What are credits?
- SwitchX
- SwitchX 2.0: 6 credits (720p), 20 credits (1080p), or 80 credits (2160p) per 30 frames
- SwitchX 1.0: 3 credits (720p) or 10 credits (1080p) per 30 frames
- VFX Pass Generator
- VFX Pass Generator: 3 credits per 1-second video or 1 image
- Background Remover
- MatAnyone 2 (default) and MatAnyone: 1 credit per 30 frames of video, or 1 credit per image
- CorridorKey 2.0 and CorridorKey (green screen): 2 credits per 30 frames of video, or 2 credits per image
Can I check the results before I actually use my credit?
Can I check the results before I actually use my credit?
Can I upgrade my plan?
Can I upgrade my plan?
Can I downgrade my plan?
Can I downgrade my plan?
- The downgrade takes effect at the end of your current billing period — you keep Professional until then, and no refund is issued for the remaining period.
- Your billing cycle stays the same: monthly plans switch to monthly Creator, yearly plans to yearly Creator.
- Changed your mind? Until the downgrade takes effect, click Keep Professional on your account page to cancel it and stay on Professional.
Can I cancel my plan?
Can I cancel my plan?
- You won’t be charged again
- You will retain access to all features and remaining credits until the end of your current billing cycle
Does turning off Auto Top-Up cancel my plan?
Does turning off Auto Top-Up cancel my plan?
Do unused benefits roll over?
Do unused benefits roll over?
Can I buy more credit?
Can I buy more credit?
What is Auto Top-Up?
What is Auto Top-Up?
Do I own the content I upload and create on Beeble?
Do I own the content I upload and create on Beeble?
Beeble Studio (Desktop app)
What is Beeble Studio?
What is Beeble Studio?
- Local VFX Pass Generation: Process up to 4K and 1 hour using your NVIDIA GPU
- Complete Privacy: Your files never leave your machine
How does it connect with the cloud app?
How does it connect with the cloud app?
- All processing happens locally on your GPU
- Projects are not synced between platforms
- VFX passes remain separate and stored only on your local machine
- No cloud integration for project files or assets
Does it upload any user footage or data to the cloud?
Does it upload any user footage or data to the cloud?
Is user footage used for AI training?
Is user footage used for AI training?
Do you offer free trial?
Do you offer free trial?
Can Beeble Studio run fully offline?
Can Beeble Studio run fully offline?
How many computers can I use Beeble Studio on?
How many computers can I use Beeble Studio on?
Team Plan (Beeble Cloud Only)
How does the Team Plan work?
How does the Team Plan work?
- Central Billing: Manage all organization subscriptions and purchases through a single, unified payment method and invoice.
- Seat Management: Invite or remove organization members, adjust your total seat count, and assign Admin roles to control access.
- Shared Pool of Credits: When your organization workspace is active, all feature deductions come from a shared pool of credits. Admins can check usage stats for the whole organization.
- Supported Features: Team plans support every Beeble Cloud tool except 3D Relight.
- Collaboration: Projects and assets stay private to the member who created them by default. A Canvas project can be moved to Organization Files, where every member of the organization can open it read-only or duplicate it.
How do credits work on the Team Plan?
How do credits work on the Team Plan?
- SwitchX: 2.0 runs 6 (720p) / 20 (1080p) / 80 (2160p) credits per 30 frames; 1.0 runs 3 (720p) / 10 (1080p).
- VFX Passes: 3 credits per 1-second video or 1 image.
- Background Remover: 1 credit (MatAnyone 2, MatAnyone) or 2 credits (CorridorKey 2.0, CorridorKey) per 30 frames or 1 image.
- Other models: Costs vary by model — see the Credit Policy.
- Subscription credits are consumed first and reset at the start of every billing cycle.
- One-time credits can be purchased anytime as a backup. They expire 90 days after purchase.
What happens if the organization credit pool runs out?
What happens if the organization credit pool runs out?
- Buy one-time credits — instantly add backup credits (expire in 90 days).
- Add more seats — adding seats instantly increases your monthly credit limit (charges are prorated).
- Wait for the reset — subscription credits reset at your next billing cycle.
What is Auto Top-Up for organizations?
What is Auto Top-Up for organizations?
How do I manage seats and members?
How do I manage seats and members?
- Invite / remove members: Open Settings (top-right) and go to the Members tab.
- Add / reduce seats: Click Manage Seats. Adding seats takes effect immediately (with a prorated charge); reducing seats takes effect at the start of your next billing cycle.
- Monitor usage: Check the Member Usage section.
Can I be part of multiple organizations?
Can I be part of multiple organizations?
Can I cancel the Team Plan?
Can I cancel the Team Plan?
What happens if payment fails?
What happens if payment fails?
Subscriptions
How do I cancel my subscription?
How do I cancel my subscription?
- Find your plan under Current Plans
- Open the ⋯ menu on the plan card and choose Cancel Plan
- Choose a reason, then confirm by clicking Cancel subscription
How do I update my invoice information?
How do I update my invoice information?
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Go to account setting page and click “Update Billing Details”
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Click “Update information”
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Update your billing information and click “Save”